GENERAL CONDITIONS OF USE OF THE SITE

The use of the Site www.caccommodation.com/fr/ ("Site") by any person is governed by the hereby Terms of Use, which are intended to define the conditions of access and use of the Site.

By browsing the Site, you confirm that you accept these Terms of Use and that you agree to abide by them. If you do not accept these Terms of Use, you must not use this Site.

LEGAL DISCLAIMER

COOKIE POLICY

GENERAL TERMS AND CONDITIONS OF SALE

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LEGAL DISCLAIMER

Publisher

The Site is published by the COLLOQUIUM BRUSSELS company, a limited liability company with a share capital of 62,000 euros, whose registered office is located at Avenue Edmond Van Nieuwenhuyse 6 - 1160 Brussels, Belgium, registered with the RPM of Brussels under the number 462336048, intracommunity VAT number : BE 0462 336 048; mail: info@caccommodation.com, tel.: +23 (0) 2 779 39 39

Host

The Site is developed, maintained and hosted by the OVH company, “société par actions simplifiée” (simplified joint-stock company) with a share capital of 10,069,020 euros, whose registered office is located at 2 rue Kellermann - 59100 Roubaix - France, registered with the RCS of Lille Metropole under the number 424 761 419.

Responsibility

All the information accessible via this Site is provided as is. You are solely responsible for the use of such information. We provide no warranty, express or implied, and assume no liability in connection with the use of this information.

The information published on the Site is non-contractual. This information in no way constitutes an assertion, a guarantee, or any commitment from our part with regard to any product or service. We disclaim all liability, express or implied, as to the completeness of this information, its accuracy or suitability for any purpose. We make our best efforts to ensure that the information accessible through the Site is accurate. However, we do not guarantee in any way that this information is accurate, complete, and up to date. Furthermore, we shall not be held liable should it be impossible to access the Site and/or one of the websites linked to it, for any omissions and/or errors that this Site may contain, or for the presence of any virus on the Site.

The hypertext links implemented as part of the Site to other resources on the Internet are not under our control and therefore shall not engage our responsibility. You are solely responsible for their use.

Users and visitors of the Site may not implement a hyperlink to this Site without our express prior authorization. To obtain authorization, you can send an e-mail to: info@caccommodation.com.

Intellectual Property

We are the owner and/or beneficiary of all intellectual property rights of the elements present on the Site, such as trademarks, logos, trade names, drawings, texts, graphics, illustrations, photographs, images, multimedia (audio and video), designs and other elements appearing on the Site. We make all these elements available to users who wish to browse the Site, however no element thus made available may be copied, reproduced, modified, republished, loaded, distorted, presented to the public, incorporated into a derivative work, transmitted or distributed in any manner whatsoever, in any form, on any medium whatsoever, in whole or in part or by extract without our express prior authorization. Only a personal, private and non-commercial use, without modification of the said elements is authorized.

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PRIVACY POLICY

The hereby Privacy Policy applies to all personal data processing implemented on our Site and covers online data collection.

The data processor, COLLOQUIUM BRUSSELS, is a limited liability company with a share capital of 62,000 euros, whose registered office is located at Avenue Edmond Van Nieuwenhuyse 6 - 1160 Brussels, Belgium, registered with the Brussels RPM under the number 462336048, intracommunity VAT number : BE 0462 336 048; mail: info@caccommodation.com, tel.: +23 (0) 2 779 39 39

Categories of collected data

As part of our services we collect the following categories of personal data:

your identity, marital status, contact details;
your date of birth;
credit card information (for transaction and reservation purposes);
information obtained through the use of cookies;
your IP address, connection data, browser type and version and other technical connection data.

The provision of the data marked with an asterisk on the data collection forms is mandatory and necessary to take your reservation request and to conclude a contract with you. Failure to provide us with this data may result in us not being able to perform the contract we have or are trying to conclude with you (for example to complete your booking).

In addition to this information, we also collect information that you agree to provide to us or that we collect in our legitimate interest or as part of our legal obligations.

Purposes of processing

We process your personal data for the purpose of:

managing hotel room reservations and accommodation requests;
managing your stay at the hotel;
managing the relationship we have with you before, during and after your stay;
managing the sending of commercial and marketing offers;
carrying out satisfaction surveys, studies and statistics;
contacting you if necessary (for example, to answer your requests concerning reservations);
managing your requests for the exercise of rights, claims and disputes;
improving our services and optimize the comfort of use of the Site; ❖ to improve our services and optimize the comfort of use of the Site.

Legal basis for data processing

The legal bases for the processing of your data are as follows:

your consent to the processing of your personal data;
the processing is necessary for the execution of the contract that binds us with you;
the processing is necessary for the satisfaction of our legitimate interest (e.g. managing complaints and claims in order to ensure our defence, etc.).

Data recipient

Your personal data is communicated to internal and external persons. This sharing is performed only in order to carry out your reservation request and to be able to give you the best satisfaction in the use of our services, or in order to fulfil our legal obligations.

Your data is communicated to:

internal people:

employees, agents, and all internal personnel required to intervene to enable you to benefit from our services. These persons will only process your data on our instructions and are subject to an obligation of confidentiality.

external persons:

hosting providers, sub-contractors, service providers, banks, in order to allow us the perfect execution of the services you have requested. All third parties to whom we may transmit your data are obliged to guarantee the security of your information and to use it only for the purpose of the execution of the service they provide to you on our behalf;
administrative or legal authorities, whether local or national, to the extent required by law.

Transfer of personal data

For payments we use the supplier Stripe Payments Europe, Ltd. Stripe Payments Europe Limited, The One Building, Grand Canal Street Lower, Dublin 2, Ireland. Stripe collects some of your personal data (including name, first name, address, bank details) and stores it on the servers of Amazon Web Services, based in the USA.

By making payments on our Site, you consent to the transfer, storage and processing of your personal data by Stripe in the United States. Stripe is subject to the EU-US Privacy Shield, which guarantees compliance with the level of data protection applicable in the EU:

https://www.privacyshield.gov/participant?id=a2zt0000000TQOUAA4&status=Active

For more information on Stripe and privacy:

https://stripe.com/privacy-shield-policy

Data retention time

We keep your personal data for as long as is necessary to achieve the purpose for which it was collected or as long as the law requires us to keep it.

Data security

We take appropriate and necessary technical and organizational measures to protect your personal data against unlawful or accidental destruction, manipulation, loss, unauthorized disclosure or access.

We use cookies on our Site. You can obtain more information about by visiting our COOKIE POLICY

Your rights

As a person concerned by the processing of your personal data, you have the following rights allowing you to keep control of the information concerning you:

right of opposition: you can oppose, for legitimate reasons, to be included in our files; you can also oppose that the data concerning you be disseminated, transmitted or stored;
right of access: you may request a copy of the information we hold about you to verify its content;
right of rectification: you can request us to rectify inaccurate or incomplete information concerning you;
right of deletion: you have the right to request from us the deletion of personal data concerning you;
right of limitation: you have the right to request us to temporarily freeze the use of some of your data;
right of portability: you may request us to retrieve the personal data we hold about you for personal use or to pass it on to a third party of your choice;
right to make a complaint to a supervisory authority, i.e. in Belgium Data Protection Authority https://www.autoriteprotectiondonnees.be/

You may exercise these rights at any time either by sending us an e-mail at info@caccommodation.com, or by sending us a letter to the following postal address: COLLOQUIUM BRUSSELS, Avenue Edmond Van Nieuwenhuyse 6 – 1160 Brussels, Belgium.

If you wish to obtain information about the processing of your personal data or if you have any questions about the hereby Privacy Policy, you may also contact us either by e-mail at mailto:info@caccommodation.com or by sending us a letter to the following postal address: COLLOQUIUM BRUSSELS, Avenue Edmond Van Nieuwenhuyse 6 – 1160 Brussels, Belgium.

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COOKIE POLICY

While browsing our Site, information may be recorded or read on your terminal, subject to your choices.

Cookies are small text files that are placed and stored on your computer, smartphone or other Internet-optimized device when you visit a website. Very useful, cookies allow a website to recognize you, to indicate your passage on such or such page and thus to provide you with an additional service: improving your browsing comfort or securing your connection.

The information stored by cookies, for a limited period of time, includes the pages visited, the type of browser you are using, the information you entered on a site so that you do not have to enter it again. This information is sometimes linked to your IP address.

There are different types of cookies:

so-called "session" cookies that disappear as soon as you leave the browser or the site,
so-called "permanent" cookies that remain on your terminal until their lifetime expires or until you delete them using your browser's functions.

Types of cookies deposited by our Site

We use cookies for the following main purposes:

Cookies strictly necessary to facilitate navigation on our Site and to use the main features of our Site (e.g. access to your account or to implement security measures). Without these cookies, you will not be able to use our Site normally. These cookies are registered cookies that only concern the operation of our Site.

Analytical cookies that allow us to know the use and performance of our Site, to establish statistics, volumes of frequentation and use of the various elements of our Site, allowing us to improve the interest and ergonomics of our services (for example, the pages most often used). These cookies are also used to produce statistics, or to test different displays in order to improve the interest and ergonomics of our services. We use Google Analytics audience tracking solutions.

Affiliate cookies that allow us to identify the third-party website from which you came to our Site.

Cookies management

Among the cookies that we use, the installation of those for analytical purposes is subject to your acceptance. Thus, during your first visit to our Site, you will be asked whether you accept the installation of this type of cookies, which will only be activated after your acceptance.

For audience monitoring, you will find below the link to a page allowing you to find out more about this use and offering you a mechanism of opposition to the cookies concerned:

Google Analytics

You can also choose to disable this type of cookies at any time by setting your browser. To express or reconsider your choices, please refer to the help menu or to the dedicated section of your browser.

If your browser is set to refuse all or part of the cookies, we draw your attention to the fact that certain features, pages or areas of our Site may not be accessible or may not provide you with the best browsing conditions..

General provisions

Applicable law

The hereby General Conditions of Use are governed by Belgian law.

Language

The prevailing language is French.

If the hereby General Conditions of Use were to be translated into a foreign language, the French language version shall prevail over any other translation in the event of a dispute, litigation, difficulty of interpretation or execution of the hereby General Conditions of Use and more generally concerning the relations existing between the parties..

Duration / Modifications

The hereby General Terms of Use apply throughout the entire duration of the services put online on the Site. We reserve the right, without notice or compensation, to make changes to the hereby Terms of Use or to temporarily or permanently close the Site. We shall not be liable for damages of any kind that may result from such modifications and/or temporary unavailability or permanent closure of all or part of the Site.

The new version of the General Conditions of Use apply to all users as soon as it is online.

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